General terms and conditions
These terms and conditions apply to services provided by www.ta-leme.com
For purchases via our website, you agree to the terms of this agreement which will bind you. If you do not agree to these terms and conditions you must cease to purchase any services from us.
“Confidential Information” means information provided by one party to the other in written, graphic, recorded, machine readable or other form concerning the business,clients, suppliers, finances and other areas of the other party’s business or products. Confidential information does not include information in the public domain other than through the default of the party disclosing the information,information required to be disclosed by any court or regulatory authority, or any information already in the possession or control of the disclosing party.
“Course material” means the information provided by www.ta-leme.com to accompany a course provided as part of the services in electronic form.
“Session material” means the information provided by www.ta-leme.com to accompany a session provided as part of the services in electronic form.
“Counselor services or session” means the service through which counseling, consulting, professional advice and any other information are provided.
“Fees” means the fees paid by you to www.ta-leme.com for the services.
“Intellectual property rights” means copyright, rights in or relating to databases, patent rights, performers’ rights, designs and registered designs, trademarks, rights in or relating to confidential information and other intellectual property rights (registered or unregistered) throughout the world.
“Online course” means the delivery by us of an online course pursuant to which you learn course materials remotely.
"Third party content" means content, products or services which are offered or provided by third parties via links on our website.
“Services” means the provision of services as agreed from time to time and purchased by you through the website www.ta-leme.com. Services include online courses ,counselling and guidance in accordance to the Greek public sector and the Greek law.
“Website” or “platform” or “TA-LEME.com”means www.ta-leme.com
“You” means the individual purchasing the services.
2. The Services
2.1. A description of the services is provided on our platform and can also be provided to you by e- mail. We will provide the services with reasonable care and skill in accordance with the description set out on the platform.
2.2. We reserve the right to vary or withdraw any of the services described on the platform without notice.
2.3 We expect you to confirm that the services you are purchasing will meet your needs. We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of the services.
3. Ordering Services - Purchasing services
3.1. In order to purchase any of the services online you must complete the form with your personal information-data via the platform.
3.2. When you place an order for a service you are offering to purchase the services on these terms and conditions. TA-LEME.com reserves the right to cancel or decline your order or any part of your order at any time until it has been confirmed in accordance with clause 3.4 below.
3.3. Following receipt by us of your order for services via the website ,we will contact you confirming receipt of your order.
3.4. A legally binding agreement between us and you shall come into existence when we have :
(a) accepted your offer to purchase services from us by sending you an email confirming the purchase; and
(b) received payment of the relevant fees from you.
3.5. When your order consists of multiple services, each individual service will be treated by us as a separate offer to purchase. Acceptance of your offer to buy one or more services will not be acceptance by us of your offer to purchase any other services which make up your order.
3.6.TA-LEME.com is not responsible for booking any examination with any professional body or examination board. It is your responsibility to ensure that you book prior to the relevant closing date any exam necessary that you wish to take and which may or may not be associated with the subject matter of the services provided to you by TA-LEME.com
4. Cancellation and Variation
4.1. Subject to clause 4.2 below, where we have accepted/confirmed the services being purchased by you and formed a legally binding agreement with you in accordance with clause 3.4 above, then you are permitted within 5 working days starting on the day after the date we have concluded our agreement in accordance with clause 3.4, to cancel your order of the services. Fees can not be returned ,if you confirm your purchase and take a receipt.
4.2. If you have purchased an online course or a session and have already accessed, downloaded all or part of the online course and/or started to use it then you shall have no right to cancel your order.
4.3. Notwithstanding clause 4.1 there is no other right to cancel or vary your purchase of services and any other cancellation and/or variation of course/session dates will be at the entire discretion of TA-LEME.com
5.1. The Fees for the services shall be as set out on the platform at the time you placed an order for them.
5.2. Unless otherwise specified at the time you purchase the services the fees are exclusive of any delivery costs payable in respect of the delivery to you. These costs will be set out in the website prior to your purchase the services.
5.3. All fees shall be exclusive of any amounts payable to any professional body for registration and examination entry. These are payable by you directly to the relevant professional body or examination board and we accept no responsibility or liability for your failure to book your exam with the relevant professional body or examination.
5.4. Fees for the service selected by you on the website shall be debited from your credit/ debit card at the time of purchase. Fees must be paid in full prior to you accessing any service. Fees can not be returned ,if you confirm your purchase and take a receipt.
5.5. Any fees charged by your debit or credit card provider in connection with your purchase of services are for your own account and www.ta-leme.com shall not be responsible for these.
5.6. You shall be responsible for all costs you incur in connection with your access onto any service.
6.1. No part of the provision of the services shall be deemed to be, nor is it intended to be, nor should it be taken to be, the provision of investment advice.
6.2. Although TA-LEME.com aims to provide the services to the highest standards of the industry, neither it, nor its trainers accept any liability for (i) any inaccuracy or misleading information provided in the programmes,sessions or course materials and any reliance by client on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of the terms of this agreement.
6.3. Except to the extent that they are expressly set out in these terms and conditions, no conditions, warranties or other terms shall apply to the services. Subject to clause 6.5 no implied conditions, warranties or other terms apply (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description).
6.4. Subject to clause 6.5 below, TA-LEME.com total liability arising from or in connection with these terms and conditions and in relation to anything which we may have done or not done in connection with these terms and conditions and the delivery of the service (and whether the liability arises because of breach of contract, negligence or for any other reason) shall be limited to the fees received by us in connection with the relevant online course/session in relation to which a dispute has arisen.
6.5. Nothing in this agreement shall exclude or limit TA-LEME.com liability for (i) death or personal injury caused by negligence, (ii) fraudulent misrepresentation or (iii) any other matter which under Greek law may not be limited or excluded.
6.6. No claim may be brought more than a month after the last date on which the services concerned have finished or ceased to be provided by us.
7. Intellectual Property
7.1. All intellectual property rights are, and remain, the intellectual property of TA-LEME.com or its licensors, whether adapted, written for or customised for the client or not.
7.2. You are not authorised to:
(i) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the course or session materials without prior written permission;
(ii) record on video or audio tape, relay by videophone or other means the online course or session given;
(iii) use the course or session materials in the provision of any other course or training whether given by us or any third party trainer;
(iv) remove any copyright or other notice of TA-LEME.com ;
(v) modify, adapt, merge, translate, disassemble, decompile, reverse engineer (save to the extent permitted by law) any software forming part of TA-LEME.com;
Breach by you of this clause 7.2 shall allow us to immediately terminate these terms and conditions with you and cease to provide you with any services, including but not limited to access to the online courses or sessions;
7.3. In consideration of the fees paid by you, we grant to you a limited, non-transferable, non-exclusive licence to use the course or session materials and the software in respect of the online course or session for the sole purpose of completing the online course or session.
8.1. Each party shall keep the other party’s confidential information strictly confidential and not use it otherwise than for the purposes of these terms and conditions, and shall return it on demand and not retain copies of it.
8.2. Either party may disclose confidential information to its legal and other advisors for the purposes of obtaining advice from them.
8.3. This clause shall continue notwithstanding termination of these terms and conditions.
9. Termination We shall be entitled to terminate these terms and conditions and cease to provide you with any services with immediate effect in the event that you:
1. fail to pay when due your fees;
2. act in an aggressive, bullying, offensive, threatening or harassing manner towards any employee of TA-LEME.com, any teacher or lecturer who provides the services .
3. cheat or plagiarise any work which you are required to prepare or submit in connection with the services or during any examination taken in connection with the services;
4. steal or act in fraudulent or deceitful manner towards us or our employees .
5. intentionally or recklessly damage our property or the property of our employees
6. are intoxicated through alcohol or illegal drugs while on our premises;
7. commit any criminal offence committed on our premises or where the victim is our employee or student;
8. are in breach of these terms and conditions.
Any services provided by us under these terms and conditions are personal to you and cannot be transferred or assigned to any other person.
We shall be entitled to assign these terms and conditions to any other company without prior notice to you.
We may assign, transfer, sub-contract any of our rights or obligations to any third party at our discretion.
11. Entire Agreement These terms and conditions are the entire agreement between the parties and supersede any prior agreements and arrangements, whether written or oral. You confirm that you have not relied on any representations in entering into these and any other terms and conditions with us. Nothing in this clause or terms and conditions shall limit liability for any fraudulent misrepresentation.
12. Force Majeure
TA-LEME.com shall not be liable to you for any breach of its obligations or termination under these terms and conditions arising from causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, terrorism, strikes, delay caused by transport disputes, failure to provide a course caused by a death in the trainer’s family, illness of the trainer, Government edict or regulation.
13.Your account, representations, conduct and commitments
13.1 You hereby confirm that you are at least 18 years old of age.
13.2 You hereby confirm that you are legally able to enter into a contract.
13.3 You hereby confirm and agree that all the information that you provided in or through the platform, and the information that you will provide in or through the platform in the future, is accurate, true, current and complete. Furthermore, you agree that during the term of this agreement you will make sure to maintain and update this information so it will continue to be accurate, current and complete.
13.4 You agree, confirm and acknowledge that you are responsible for maintaining the confidentiality of your password and any other security information related to your account (collectively "account access"). We advise you to change your password frequently and to take extra care in safeguarding your password.
13.5 You agree to notify us immediately of any unauthorized use of your account access or any other concern for breach of your account security.
13.6 You agree, confirm and acknowledge that we will not be liable for any loss or damage that incurred as a result of someone else using your account, either with or without your consent and/or knowledge.
13.7 You agree, confirm and acknowledge that you are solely and fully liable and responsible for all activities that are made by using your account access. You further acknowledge and agree that we will hold you liable and responsible for any damage or loss incurred as a result of the use of your account access by any person whether authorized by you or not, and you agree to indemnify us for any such damage or loss.
13.8 You agree and commit not to use the account or account access of any other person for any reason.
13.9 You agree and confirm that your use of the platform are for your own personal use only and that you are not using the platform for or behalf of any other person or organization.
13.10 You agree and commit not to interfere with or disrupt, or attempt to interfere with or disrupt, any of our systems, services, servers, networks or infrastructure, or any of the platform's systems, services, servers, networks or infrastructure, including without limitation obtaining unauthorized access to the aforementioned.
13.11 You agree and commit not to make any use of TA-LEME.com for the posting, sending or delivering of either of the following: (a) unsolicited email and/or advertisement or promotion of goods and services; (b) malicious software or code; (c) unlawful, harassing, privacy invading, abusive, threatening, vulgar, obscene, racist or potentially harmful content; (d) any content that infringes a third party right or intellectual property; (e) any content that may cause damage to a third party; (f) any content which may constitute, cause or encourage a criminal action or violate any applicable law.
13.12 You agree and commit not to violate any applicable local,national or international law, statute, ordinance, rule, regulation or ethical code in relation to your use of the platform and your relationship with us.
13.13 If you receive any file from us you agree to check and scan this file for any virus or malicious software prior to opening or using this file.
13.14 You will indemnify us, defend us, and hold us harmless from and against any and all claims, losses, causes of action, demands, liabilities, costs or expenses (including, but not limited to, litigation and reasonable attorneys' fees and expenses) arising out of or relating to any of the following: (a) your access to or use of the platform; (b) any actions made with your account or account access whether by you or by someone else; (c) your violation of any of the provisions of this agreement; (d) non-payment for any of the services (including counselor services) which were provided through the platform; (e) your violation of any third party right, including ,without limitation, any intellectual property right, publicity, confidentiality, property or privacy right. This clause shall survive expiration or termination of this agreement.
14. Data Protection
14.1 The nature of the services provided by us means that we will obtain, use and disclose certain information about you ("data"). This statement sets out the principles governing our use of data. By purchasing the services you agree to this use.
14.2 When you register with us you will need to provide certain data such as your contact details and demographic information. We will store this data and use it to contact you, provide you with details of the services you have purchased and otherwise as required during the normal provision of the course/session.
14.3 We may also use the above data, and similar data you provide us in response to surveys, to aggregate user profiles and provide you with communications. We will not pass any personal data onto anyone outside of www.ta-leme.com
14.3 To enable us to monitor and improve our services, we gather certain aggregated information about you, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the website you visit.
14.4. We use information such as your User ID, session identifiers and password to enable us to identify whether you are using our services, assist with the provision of services and to ensure that you have access to relevant products.
14.5. Our products may link to third party websites and we are not responsible for their data policies or procedures or their content.
14.6. www.ta-leme.com endeavours to take all reasonable steps to protect your personal data including the use of encryption technology, but cannot guarantee the security of any data you disclose. You accept the inherent security implications of being and transacting online over the internet and will not hold us responsible for any breach of security.
14.7. www.ta-leme.com may supplement the information that you provide with information we receive from third parties, such as exam registration bodies.
15.The Counselors and Counselor Services
15.1 The platform enables you to communicate with a counselor, consultant, practitioner, professional, expert, coach, advisor or any other person ("counselor") for the purpose of getting counseling, information, advice or any other input, benefit or service ("counselor services").
15.2 The counselors are neither our employees nor agents nor representatives. Furthermore, we assume no responsibility for any act, omission or doing of any counselor.
15.3 We make no representation or warranty whatsoever as to the willingness or ability of a counselor to give advice.
15.4 We make no representation or warranty whatsoever as to whether you will find the counselor services relevant, useful, correct, relevant, satisfactory or suitable to your needs.
15.5 We do not control the quality of the counselor services and we do not determine whether any counselor is qualified to provide any specific service as well as whether a counselor is categorized correctly or matched correctly to you.
15.6 While we may try to do so from time to time, in our sole discretion, you acknowledge that we do not represent to verify, and do not guarantee the verification of, the skills, degrees, qualifications, licensure, certification, credentials, competence or background of any counselor. It is your responsibility to conduct independent verification regarding any counselor that provides you with counselor services (whether through the platform or not) and we strongly recommend that you will conduct this verification prior to communicating with any counselor through the platform and on a continuous basis as you use the platform.
15.7 Your relationship relating to the counselor services is strictly with the counselor. We are not involved in any way with the actual substance of that relationship or any part of the counselor service (whether provided through the platform or not), and we do not validate or involved in any of the counselor services.
15.8 In case you make a payment through the platform, or make any payment to us, this payment is made to the counselor for the counselor cervices. We may charge the counselor by taking a portion of this payment for the use and operation of the platform. However, we will not be deemed as the counselor of any counselor services regardless of payment. Furthermore, the payment for the use of the platform is made by the counselor and not by you.
16. Use of the Platform
16.1 You agree, confirm and acknowledge that although we may provide the counselor services and online courses through the platform, we cannot assess whether the use of the counselor/ teacher or the counselor services/courses is right and suitable for your needs. TA-LEME.com does not include the provision of medical care,mental health services or other professional services by us. As operators of the website,our role is strictly limited to facilitating the communication between you and the counselor/teacher and to enable the provision of the counselor services and online courses. It is up to you to consider and decide whether these services are appropriate for you or not.
16.2 You agree, confirm and acknowledge that you are aware of the fact that the counselor services are not a complete substitute for a face-to-face examination and/or session by a licensed qualified professional. You should never rely on or make health or well-being decisions which are primarily based on information provided as part of the counselor services. Furthermore, we strongly recommend that you will consider seeking advice by having an in-person appointment with a licensed and qualified professional. Never disregard, avoid, or delay in obtaining medical advice from your doctor or other qualified healthcare counselor, by face-to-face appointment, because of information or advice you received through the platform.
16.3 The platform is not intended for diagnosis, including information regarding which drugs or treatment that may be appropriate for you and you should disregard any such advice if delivered through TA-LEME.com.
16.4 You are advised to exercise a high level of care and caution in the use of the platform
16.5 If you are thinking about suicide or if you are considering to take actions that may cause harm to you or to others or if you have any medical emergency, you must immediately call the emergency service number and notify the relevant authorities. You acknowledge ,confirm and agree that the platform is not designed for use in any of the aforementioned cases.
16.6 The platform may contain other content, products or services which are offered or provided by third parties ("third party content"), links to third party content (including but not limited to links to other websites) or advertisements which are related to third party content. You confirm and acknowledge that we have no responsibility over any such third party content, including (but not limited to) any related products, practices, terms or policies, and that we will not be liable for any damage or loss caused by any third party content.
17. Important notes about our Agreement
17.1 This agreement and our relationship with you shall both be interpreted solely in accordance with the Greek law excluding any rules governing choice of laws.
17.2 You irrevocably agree that the exclusive venue for any action or proceeding arising out of relating to this agreement or our relationship with you, regardless of theory, shall be the Greek courts. You irrevocably consent to the personal jurisdiction of the aforementioned courts and hereby waive any objection to the exercise of jurisdiction by the aforementioned courts.
17.3 This agreement constitutes the entire agreement between you and us. You confirm that you have not relied upon any promises or representations by us except as set forth in this agreement.
17.4 We may change this agreement by posting modifications on the platform. Unless otherwise specified by us, all modifications shall be effective upon posting. Therefore, you are encouraged to check the terms of this agreement frequently. The last update date of this agreement is posted at the bottom of the agreement. By using the platform after the changes become effective, you agree to be bound by such changes to the agreement. If you do not agree to the changes, you must terminate access to the platform and participation in its services.
17.5 We may freely transfer or assign this agreement or any of its obligations hereunder.
17.6 The paragraph headings in this agreement are solely for the sake of convenience and will not be applied in the interpretation of this agreement.
17.7 If any provision of this agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this agreement will remain in full force and effect.
17.8 To clear any doubt, all clauses regarding limitations of liabilities and indemnification shall survive the termination or expiration of this agreement.
18. Law and Jurisdiction
This agreement is subject to Greek law and the parties submit to the exclusive jurisdiction of the Greek courts in connection with any dispute hereunder.
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Disclaimer of warranties
• YOU HEREBY RELEASE US AND AGREES TO HOLD US HARMLESS FROM ANY AND ALL CAUSES OF ACTION AND CLAIMS OF ANY NATURE RESULTING FROM THE PROVIDER SERVICES OR THE PLATFORM, INCLUDING (WITHOUT LIMITATION) ANY ACT, OMISSION, OPINION, RESPONSE, ADVICE, SUGGESTION, INFORMATION AND/OR SERVICE OF ANY MENTAL HEALTH PROFESSIONAL OR ANY OTHER PROVIDER IN A FIELD REQUIRING LICENSURE AND/OR CERTIFICATION, WHO MAY BE ACCESSED THROUGH TA-LEME.com.
• YOU AGREE, CONFIRM AND ACKNOWLEDGE THAT WE DO NOT REVIEW, RECOMMEND, ENDORSE, EVALUATE OR PROVIDE ANY GUARANTEE, REPRESENTATION OR WARRANTY, AND SPECIFICALLY DISCLAIM ALL REPRESENTATION AND WARRANTIES, WITH RESPECT TO (A) ANY PROVIDER; (B) ANY INFORMATION ABOUT ANY PROVIDER INCLUDING WITHOUT LIMITATION ANY QUALIFICATIONS, EXPERTISE, CLAIMES OR BACKGROUND OF ANY PROVIDER; (C) THE PROVIDER SERVICES (WHETHER THROUGH THE PLATFORM OR NOT) INCLUDING WITHOUT LIMITATION ANY OPINION, RESPONSE, ADVICE, RECOMMENDATION, INFORMATION OR ANY OTHER CONTENT WRITTEN OR SAID BY A PROVIDER; (D) THE CONTENT AND THE SUBSTANCE WHICH ARE PART OF THE PROVIDER SERVICES; (E) ANY OTHER CONTENT OR INFORMATION POSTED ON THE PLATFORM OR THROUGH THE PLATFORM; (F) THE VALIDITY, ACCURACY, AVAILABILITY, COMPLETENESS, SAFETY, LEGALITY, SECURITY, PRIVACY, QUALITY OR APPLICABILITY OF THE PLATFORM AND THE PROVIDER SERVICES.
• YOU AGREE, CONFIRM AND ACKNOWLEDGE THAT THE PLATFORM IS PROVIDED "AS IS" AND THEREFORE YOU WILL NOT HAVE ANY CLAIM OR DEMAND AGAINST US. THE USE OF THE PLATFORM IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT OF THE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, NON-INFRINGEMENT, SECURITY, FITNESS FOR A PARTICULAR PURPOSE OR ACCURACY.
• ANY CONSULTATION WITH A PROVIDER VIA THE PLATFORM CANNOT AND DOES NOT REPLACE A MEETING WITH A PROFESSIONAL. YOU ARE ENCOURAGED TO VERIFY THE INFORMATION PROVIDED BY THE PROVIDERS. ANY RELIANCE ON SUCH INFORMATION IS DONE AT THE YOUR FULL AND SOLE RISK AND LIABILITY.
• WE DO NOT ASSUME, AND WILL NOT BE LIABLE FOR: (A) THE ACCURACY OR AVAILABILITY OF THE PLATFORM OR ANY PART OF THE PLATFORM; OR (B) ANY DAMAGES, HARM OR INJURY ARISING FROM OR RELATED TO THE PLATFORM, THE PROVIDERS OR THE PROVIDER SERVICES.
• IN THE EVENT OF A DISPUTE REGARDING ANY TRANSACTION CONDUCTED VIA THE PLATFORM,YOU HEREBY RELIEVE US FROM ALL MANNER OF ACTIONS, CLAIMS OR DEMANDS AND FROM ANY AND ALL LOSSES (DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL) DAMAGES, COSTS OR EXPENSES, INCLUDING WITHOUT LIMITATION, COURT COSTS AND ATTORNEY'S FEES ,WHICH YOU MAY HAVE AGAINST ONE OR MORE OF THE ABOVE.